​

Secure Payments Options

Q:What payment methods do you accept?
A: We accept a variety of payment methods, including major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and bank transfers.

Q: Are my payment details secure?
A: Yes, we use industry-standard encryption technologies and secure payment gateways to protect your payment information during transactions. Your data is safeguarded against unauthorized access.

Q: Is it safe to use my credit card on your website?
A: Absolutely. Our website uses secure SSL (Secure Sockets Layer) encryption to ensure that your credit card information is transmitted securely

​

Shipping Orders

Q: What shipping options are available? 
A: We offer various shipping options, including standard, expedited, and next-day delivery. Choose the option that best fits your timeline and budget.

Q: How much does shipping cost?  
A: Shipping costs vary based on the weight of the package, the destination, and the chosen shipping method. Shipping fees will be calculated at checkout.

Q:Can I track my order once it’s shipped?
A: Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery.

Q: What is the typical delivery time for orders?
A: Delivery times depend on the shipping method selected and your location. Standard shipping usually takes 5-7 business days, while expedited options can deliver in 2-3 days or less.

Q: Do you ship internationally?
A: Yes, we offer international shipping. Delivery times and costs for international orders will vary based on the destination and customs regulations.

Q:Can I change my shipping address after placing an order?
A: If you need to change your shipping address, please contact our customer service team as soon as possible. Address changes can only be made before the order has been shipped.

Q: What should I do if my order is damaged upon arrival?  
A: If your order arrives damaged, please contact our customer service team immediately. Provide photos of the damaged items and packaging, and we will assist with a replacement or refund.

Q: How do I know if my order has been shipped?
A: You will receive a shipping confirmation email with details about your order, including a tracking number, once it has been dispatched.

​

​

​​

​

1. Signs

Q: What types of signs do you offer? 

A: We provide a wide range of signs, including indoor and outdoor signage, custom business signs, directional signs, and promotional banners. We can create signs in various materials such as vinyl, metal, and acrylic.

Q: How long does it take to produce a custom sign? 

A: Production time varies depending on the complexity and size of the sign. Generally, custom signs take between 5 to 10 business days after design approval.

​

2. Shirts

Q: What printing methods do you use for shirts? 

A: We use screen printing, digital printing and thermal transfer for shirts. Screen printing is ideal for larger orders and vibrant colors, digital printing is perfect for smaller batches and when full color designs are needed. Thermal printing is used for simple designs and colors

Q: Can I provide my own shirt design? 

A: Absolutely! You can provide your own artwork or design, and we’ll ensure it’s printed exactly as you envision. We accept files in JPEG High Res, PNG and PDF

​

3. Embroidery

Q Can I use any design or logo for embroidery?
A: Yes, most designs and logos can be used for embroidery. However, complex or highly detailed designs may need to be simplified to ensure the best quality result.

Q: What types of garments can be embroidered?
A: Embroidery can be applied to a wide range of garments, including shirts, hats, jackets, polos, and more. Almost any type of fabric can be embroidered.

4. How durable is embroidery?
A: Embroidery is highly durable and can withstand regular washing and wear. The threads are resistant to fading, making it a long-lasting option for branding and personalization.

Q: What file format should I use for embroidery designs?
A: For embroidery, designs should be provided in specific file formats like DST, PES, or EMB. These formats are compatible with embroidery machines and ensure accurate stitching of the design.

Q:  How long does it take to complete an embroidery order?
A: The turnaround time for embroidery orders typically ranges from 5 to 10 business days, depending on the complexity of the design and the quantity of items. Expedited options may be available if needed.

​

4. Hats

Q: What types of hats can I customize?

A: We offer customization for a variety of hat styles, including baseball caps, snapbacks, beanies, and visors. Choose the style that best fits your needs!

Q: How do I choose the best hat for my design?

A: Consider your design and the hat’s material and style. Our team can help you select the best hat type and color to ensure your design stands out.

​​

5. Banners

Q: What sizes and materials are available for banners?

A: We offer banners in various sizes and materials, including vinyl and mesh. Whether you need a small banner for an event or a large one for outdoor use, we’ve got you covered.

Q: How should I care for and store my banner? 

A: Keep your banner clean and dry. Store it rolled up in a cool, dry place to prevent creases and damage. For outdoor banners, regular cleaning with mild soap and water will help maintain their appearance.

​​

6. Vehicle Wraps

Q: What is a vehicle wrap and how long does it last?

A: A vehicle wrap is a large vinyl graphic applied to your vehicle to change its appearance or advertise your business. With proper care, wraps can last 5 to 7 years or longer.

Q: Will a vehicle wrap damage my paint? 

A: No, high-quality vehicle wraps are designed to protect your paint and can be removed without causing damage, provided they are removed by professionals.

​​

7. Vehicle Decals

Q: What is the difference between vehicle wraps and decals? 

A: Vehicle wraps cover the entire vehicle or large areas, while decals are smaller, specific designs applied to certain areas. Decals are great for adding logos or messages without fully wrapping the vehicle.

Q: Can vehicle decals be removed or changed? 

A: Yes, vehicle decals can be removed or replaced. Professional installation and removal ensure minimal risk of damage to your vehicle’s surface.

​

8. Car Magnets

Q: What are car magnets and how are they used?
A: Car magnets are removable, customizable magnetic signs that adhere to the metal surfaces of vehicles. They are used for temporary advertising, promotions, or to display business information.

Q: How long do car magnets last?
A: Car magnets are designed to last for several years, depending on weather conditions and how well they are maintained. Proper care, such as regular cleaning and removing them periodically, can extend their lifespan.

Q: Can I customize the design of my car magnets?
A: Yes, car magnets can be fully customized with your logo, contact information, and any other design elements you choose. You can select from various sizes and shapes to fit your vehicle.

Q: Are car magnets easy to remove?
A: Yes, car magnets are easy to remove and reposition. They do not damage the vehicle's surface and can be taken off without leaving residue.

​​

8. Printing Products Such as Business Cards, Flyers, Door Hangers, Postcards and More..

Q: What options do I have for customizing business cards? 

A: We offer a range of customization options, including paper type, finishes (like matte or glossy), and unique shapes. You can also choose from various designs or provide your own.

Q: How many business cards should I order? 

A: The quantity depends on your needs. For a small business or occasional use, a few hundred may suffice. Larger businesses or frequent networkers might need a larger batch to ensure they’re always stocked.

​

​​

​

​

Thank you for shopping with us!